nn ok's Privacy Policy

Introduction and Scope of Policy

nn ok is an entertainment-based online gaming platform that provides casino, slots, and sports betting services for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you while you use our website nn-ok.cam, how we use that information, and under what circumstances we may share it with third parties.

By registering on our platform or using any of our services, you agree to the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both form the basis for managing your account.

This Policy applies only to nn ok's own platform. Third-party game providers, payment processors, and other external services have their own privacy policies, for which we are not responsible.

What Information We Collect

2.1 Information Provided at Registration

When you open an account at nn ok, we collect the following information:

• Full name and date of birth (for age verification — our platform is for users aged 21 and above)
• Email address and mobile number
• Password (stored in encrypted form; never readable in plain text)
• Preferred currency and language

2.2 Identity Verification Information

For account verification or withdrawal processing, we may additionally request the following documents:

• National ID card (NID) or a copy of passport
• Mobile banking account number (bKash, Nagad, Rocket, or Upay)
• Selfie or live photo (where applicable)

2.3 Automatically Collected Information

Some information is collected automatically while you use the platform, such as:

• IP address and device type
• Browser and operating system information
• Cookie and session data
• Game play history and betting activity
• Login time and session duration

Purpose of Using Information

nn ok uses your information for the following purposes:

3.1 Account Management

Information is required to create, verify, and manage your account. Registered information is also used for password resets, OTP verification, and communication with the support team.

3.2 Transaction Processing

Your mobile banking information is used to carry out deposits and withdrawals. A record of each transaction is stored securely.

3.3 Security and Fraud Prevention

IP data and login information are analysed to detect multiple account creation, unauthorised access, and suspicious activity.

3.4 Service Improvement

By analysing user play patterns, we improve game selection, bonus offers, and the overall platform experience. No personally identifiable information is shared with third parties in this analysis.

3.5 Legal Obligations

We may be required to provide necessary information in response to a valid request from authorities or under a legal process.

Data Security Measures

nn ok has put in place several technical and administrative measures to keep your data secure:

• SSL Encryption: All data transmissions are encrypted via SSL technology, so third parties cannot read the information.
• Password Hashing: Your password is never stored in plain form — only an encrypted hash is kept.
• Two-Step Verification: OTP verification is in place for sensitive actions.
• Access Control: Only authorised staff can view user data, and only when required for specific tasks.
• Regular Security Audits: Our systems undergo regular security checks.

However, no method on the internet is completely risk-free. You should also stay careful — use a strong password and never share your login details with anyone.

User Rights

As a user of nn ok, you have the following rights:

8.1 Right to Access Data

You can log in to your account at any time to view your stored information. For more detailed information, you can contact the support team.

8.2 Right to Correct Data

If there is an error in your name, mobile number, or other details, you can contact support to have it corrected. Changes to identity verification information may require additional documents.

8.3 Right to Data Portability

If you want to receive your account information and transaction history in a readable format, you can request it from the support team.

8.4 Right to Close Account

You can request to close your account at any time. As part of responsible gaming, there is also an option to self-exclude from the platform — read our Responsible Gaming Guidelines to learn more.

8.5 Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or messages, you can turn them off from your account settings or through support.

Protection of Minors

nn ok is a 21+ platform. We do not knowingly collect information from anyone under 21. Age is verified at registration, and documents may be requested in suspicious cases.

If we find that a minor has opened an account, that account will be closed immediately and the collected data will be deleted.

Policy Changes

nn ok may update this privacy policy when needed. If there are significant changes, a notice will be sent to the registered email or posted on the platform. The "Last Updated" date shown at the top of this page always reflects the latest version.

Continuing to use the platform after any changes means you have accepted the updated policy. For general questions, you can visit our FAQ section.